"[We] are extremely pleased with the pool! We were impressed by the workers’ professionalism and tidiness. It was a pleasure to have dealt with G.R. Pools."
"On behalf of the Board of Directors and the residents of New Leaf, I sincerely thank you for your recent contribution toward the Pool and Recreation Centre. This building, constructed entirely from donations – both material and manpower wise, will bring many years of joy and happiness to the many disabled residents who call New Leaf home, as well as disabled persons from within our community. Your support is truly appreciated by all of us and we thank you from the bottom of our hearts."
S.Smith, Executive Director New Leaf Inc.
"Carlo was very knowledgeable. He never pushed a “sale” on us. He just provided us with information and recommendations and we made the decision to marbelite. We’re very glad we did; the pool looks fabulous!”
I told you before the summer that I was going to write a letter of recommendation regarding the excellent marbelite service you provided for us. Finally – here it is!!
When I first called for an estimate in the Fall of 2006, I think you responded within a week. I found your estimate to be fair and reasonable and so signed up. Before winter came, you phoned and then came by to bring colour and tile samples, and were very helpful with that selection. Everyone who has seen it loves the gray tiles and the Lagoona Blue pool.
The first crew came in and power-washed all the gunk off the old pool. Another man came and washed, scrubbed and reset every single coping stone: I think that took him almost 2 full days. Another man came to do the tile work. I was intrigued and impressed that there were different people for each part of the project: obviously specialists in their field.
The final job of marbleizing happened on the hottest day of the summer, I am sure. I felt so sorry for the nine men working on it, in the blazing sun, that we kept feeding them Popsicles!!! In spite of the heat, there was no screaming or yelling, no knashing of teeth, which can happen to most individuals on a day like that.
Then I noticed one thing no yet completed – a minor thing- the siliconing between the coping and concrete walkway. When I called you about this, your answer was totally logical: “We try to get everyone’s pool to a stage where it can be filled and used, and come back to do that later”. Sure enough – you did!!
All of the men who worked here could not have been more polite or considerate: I was HIGHLY impressed by that. You do an excellent job, and I would not hesitate to recommend you – (in fact already have done so!) – to anyone.
I wanted to thank you so much for the quick response to my request for a quote on the pool work at the above noted Condominium. That you actually showed up on time for our meeting was a feat in itself.
The prompt return of the quote to me, was like a breath of fresh air. I truly do appreciate your diligent and friendly service. Now that I finally have a quote on this work I can begin to take the necessary steps in seeing that the work is done.
Thank you for the effort, I can truly say I am speechless but pleased.
M. Smith, Sterling Property Management Inc.
Now that the swimming season has finally arrived, we like to take this opportunity to thank you and your team of co-workers for the excellent, professional work you have done over the past years. As you know, we had first contacted you in 1998 to renovate, sandblast and re-marbelite our in-ground pool. This work was done to our complete satisfaction in March 1999. It is now seven years later and the only concern we have is, that some small cracks are now visible on one of the marbelite steps.
In April of this year (2005) you have again completed our request to remove the loose coping stones and grouting surrounding the pool and re-install the same stones, finishing off by sealing with silicone the space between our deck and the coping stones. This again was completed in a professional manner and we are pleased to learn, that our friends in Kleinburg also speak highly of the work you have recently done to their swimming pool, following our recommendations.
We are pleased to enclose a few photos of the work your company has done to our pool, which now looks again like new.